Shipping policy
Thank you for shopping with Malwai Store.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
Delivery across India usually takes 3–7 business days, depending on your location.
Remote locations may require additional delivery time.
Shipping Charges
Free Shipping on orders above ₹999.
Shipping charges (if applicable) are calculated and displayed at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS, WhatsApp, or email (where applicable).
Delivery Delays
While we aim to deliver your order on time, delays may occur due to weather conditions, courier issues, festivals, natural disasters, or other unforeseen circumstances.
Incorrect Address
Please ensure your shipping address and contact details are correct. Malwai Store is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Damaged or Missing Orders
If your order arrives damaged, or if any item is missing, please contact us within 48 hours of delivery with your order number and clear photos of the package and product.
Contact Us
Malwai Store
Email: malwaistore@gmail.com
Phone: +91 8146555683
Effective Date: 13 July 2026